Talk to a person
Talk to a person at RentalWebStudio. Email us and we reply within one working day. No call centre, no ticket number for a first enquiry.
Business hours are 9:00 to 17:00 Central Time, Monday to Friday. We work with fleets anywhere in the United States, including Florida, California, Texas and Nevada, and everything is handled remotely.
- Email usA person replies within one working day.
- Book a demoSee the site you would getAbout 30 minutes, on your screen.
- Already a client?Use your client portalRevisions, support tickets and files all live there.
What to include, so the first reply is useful
- What you rent, in your own words. Campervans, exotic cars, minibuses, wedding cars, bikes.
- Roughly how many vehicle classes you run, and how many pickup points or delivery zones.
- Your current website address, if you have one, and what specifically annoys you about it.
- Where enquiries land today: an inbox, a CRM, a phone, or somewhere nobody is quite sure.
None of it is required. It just means the first answer you get is about your fleet rather than a list of questions, which is the same principle the reservation flow we build for you runs on.
What happens after you reach out
Four steps, none of which involve a sales sequence. Nothing about a first enquiry goes through an automated ticket queue.
- 1Within one working day, a person repliesNot an autoresponder with a ticket number. Usually either a direct answer, or two or three times for a short call if the question needs one.
- 2A short call, only if it helpsAbout 20 minutes. We ask what you rent, how many classes and locations you run, and where enquiries currently go. If we are not the right fit, that is where we say so.
- 3A walk-through built around your fleetIf it looks like a fit, the next step is a demo of the site you would get, using your vehicle classes and your pickup points rather than a generic example.
- 4Nothing is charged until there is a siteYou pay the monthly fee to start the build. The one time build fee is invoiced only after your site is live and you have approved it.
Before you write in
What do I actually get for the monthly fee?
A custom-coded website built for your fleet: fleet class pages, a reservation request flow, location pages if you have more than one counter, weekly researched articles, hosting on Cloudflare, and revisions handled through your client portal. Showroom covers the site itself, Concierge adds the AI Engine, and Flagship adds the Content Engine. Every plan is one monthly fee, with a $697 build fee invoiced only after the site is live.
How long until my rental site is live?
7 days on Showroom, 10 on Concierge while the AI Engine is trained on your fleet, and 15 on Flagship with the Content Engine running from day one. The clock starts at the onboarding call, not at purchase, so the sooner the onboarding form is in, the sooner the fleet is live.
Can I move between tiers later?
Yes. Fleets often start on Showroom and move up once the AI Engine or the Content Engine earns its place. Tell us in your client portal and we schedule the change to line up with your next invoice date, so nothing is charged twice in the same month.
What happens straight after I buy?
You fill in the onboarding form and submit it. It asks for your fleet classes, locations, rate structure, brand and where reservation requests should land, and it takes about 15 minutes. If something is missing, submit anyway: you can send the rest by email or raise it as a ticket in your client portal, and it will not hold up the build. We then run one onboarding call to fill any gaps and agree the launch date.
What is the client portal?
It is your account with us, and you get it the day your site goes live. From the portal you request revisions, raise a support ticket for anything that needs attention, send us fleet photography you still owe us, and message our team directly. Everything to do with your site runs through it, so nothing gets lost in an inbox. You never log in to the website itself; we handle that side.
Do I need professional photography before we start?
No. We tell you exactly which shots each vehicle class page needs and in what order, so you can arrange one photography session that covers everything rather than several. If photography is not ready by launch, the site goes live with placeholder galleries clearly marked, and pages are updated as real photography arrives, at no extra cost.
What do I actually pay, and when?
You pay the monthly fee for the tier you choose up front: $127, $267 plus AI usage, or $647 a month. The $697 one-time build fee is invoiced only after your site is live and you are satisfied with it. Domain and hosting are inside the monthly figure.
How do I cancel, and how much notice do you need?
Email us and say you want to cancel. Your message must reach us at least 2 business days before your next invoice date, during business hours, which are 9:00 to 17:00 Central Time, Monday to Friday. A message sent outside those hours counts from the start of the next business day, so a weekend email does not give 2 business days of notice for an invoice due Monday or Tuesday. With valid notice, no further invoice is raised and your site runs to the end of the month you have paid for.
Prefer to see it first?
Book a live walk-through built around your own fleet instead of writing in cold.