How it worked before
The touring vehicle requests pages were organized around a desktop menu with layers of subsections. Mobile visitors scrolled past paragraphs of copy before finding any way to get in touch.
Pages and reference content
The short path to touring vehicle requests on mobile
For touring vehicle requests, the journey from landing page to inquiry now works with a thumb. Staff answering questions on the move have a direct page to point people to.
- Client
- Highland touring camper hire
- Region
- Fort Wayne, Indiana
- Team
- 8 staff
- Timeline
- 15 working days
Where the business started
What it was costing the team
Day to day with touring vehicle requests, callers kept asking where to find things that were, technically, on the site. The information existed; the path to it did not survive a smaller screen.
What we built
A compact mobile menu now groups an overview, vehicle dimensions and permitted-use guidance and a clearly labeled inquiry button. Sections were reordered so the questions visitors ask first appear first.
- Mobile navigation
- Short page sections
- Visible contact action
- Readable text sizing
How long it took, and in what order
15 working days after content approval, including staff review and handover.
- Day 0Content approvedThe clock starts once the client signs off the wording for this part of the site.
- In betweenBuilt and reviewedWe build it and the client's own staff review it. The parts: Mobile navigation, Short page sections, Visible contact action, Readable text sizing.
- Working day 15Handed overHandover to the team, with the review included in the count.
What changed
For touring vehicle requests, the journey from landing page to inquiry now works with a thumb. Staff answering questions on the move have a direct page to point people to.
Our touring vehicle requests page finally behaves on the device people actually use. The menu-navigation phone calls have ended.
Want the same fix on your site?
We will show you how pages and reference content would work for your fleet, in about 30 minutes.
Questions about this project
How long did this project take?
15 working days after content approval, including staff review and handover. That is 15 working days from the client approving the content to handover. A whole new site launches in 7 to 15 days from the onboarding call depending on the plan.
What exactly was built?
A compact mobile menu now groups an overview, vehicle dimensions and permitted-use guidance and a clearly labeled inquiry button. Sections were reordered so the questions visitors ask first appear first. The parts used were: Mobile navigation, Short page sections, Visible contact action, Readable text sizing.
Why is the business not named?
The client asked us not to publish its name or web address, so it is described by type and region: a highland touring camper hire in Fort Wayne, Indiana. Camilla Sinclair, reservations coordinator, is quoted in their own words.
Does this cost extra on top of a plan?
No. Work like this sits inside a managed plan rather than a separate project fee. Plans start at $127 a month, with a $697 one-time build fee invoiced only after the site is live and approved.
More case studies
See what your fleet's site would fix first
Plans from $127 a month, the $697 build fee invoiced only after launch, live in as little as 7 days.