How it worked before
The touring vehicle requests reference lived in a document built for a printer. Anyone opening it on a phone faced a wall of tiny type.
Pages and reference content
Touring vehicle requests details, readable at last
Day to day with touring vehicle requests, answers are shared as links to exact sections. Reading happens on whatever device the visitor holds, and paper remains an option rather than a requirement.
- Client
- Luxury motorhome rental firm
- Region
- Springfield, Missouri
- Team
- 11 staff
- Timeline
- 25 working days
Where the business started
What it was costing the team
For touring vehicle requests, no section could be linked, quoted or checked on a phone. The information was good; its container made it useless.
What we built
Content about vehicle dimensions and permitted-use guidance now lives in clearly headed page sections. Anchor links point to individual answers, and a printable summary remains for anyone who wants a copy.
- HTML reference pages
- Descriptive headings
- Section links
- Printable summary
How long it took, and in what order
25 working days after content approval, including staff review and handover.
- Day 0Content approvedThe clock starts once the client signs off the wording for this part of the site.
- In betweenBuilt and reviewedWe build it and the client's own staff review it. The parts: HTML reference pages, Descriptive headings, Section links, Printable summary.
- Working day 25Handed overHandover to the team, with the review included in the count.
What changed
Day to day with touring vehicle requests, answers are shared as links to exact sections. Reading happens on whatever device the visitor holds, and paper remains an option rather than a requirement.
For touring vehicle requests, we had solid information trapped in a file nobody wanted to open on a phone. As pages, it finally gets read.
Want the same fix on your site?
We will show you how pages and reference content would work for your fleet, in about 30 minutes.
Questions about this project
How long did this project take?
25 working days after content approval, including staff review and handover. That is 25 working days from the client approving the content to handover. A whole new site launches in 7 to 15 days from the onboarding call depending on the plan.
What exactly was built?
Content about vehicle dimensions and permitted-use guidance now lives in clearly headed page sections. Anchor links point to individual answers, and a printable summary remains for anyone who wants a copy. The parts used were: HTML reference pages, Descriptive headings, Section links, Printable summary.
Why is the business not named?
The client asked us not to publish its name or web address, so it is described by type and region: a luxury motorhome rental firm in Springfield, Missouri. Julia Collingwood, customer care lead, is quoted in their own words.
Does this cost extra on top of a plan?
No. Work like this sits inside a managed plan rather than a separate project fee. Plans start at $127 a month, with a $697 one-time build fee invoiced only after the site is live and approved.
More case studies
See what your fleet's site would fix first
Plans from $127 a month, the $697 build fee invoiced only after launch, live in as little as 7 days.